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FAQ

The Wonder Camel is a company that markets premium lotions.

The main active ingredient we use in our formulas is Camel Milk, which has been used for treating skin conditions and various infections for thousands of years due to its powerful anti-inflammatory benefits.

Our camels are being raised in a unique camel farm located in the Negev desert, in the most convenient conditions so they'll be able to produce the finest milk without harming its anti-inflammatory benefits - All of this allows us to deliver the richest quality milk for our skincare products.

Our team of biochemists, biologists and formulation engineers developed an advanced innovative formula, containing a unique blend of Camel milk, Dead Sea Minerals, Desert Herbs and Natural Oils which balances the skin's natural PH levels and eliminates toxins - restoring and nourishing your skin with essential vitamins.

For thousands of years Camel Milk has been used by cultures around the world to treat medical problems due to its anti-inflammatory effect.

Studies have shown that Camel Milk contains disease-fighting immunoglobulin's, enabling penetration of antigens and boosting the effectiveness of our immune system.

The Camel Milk is rich in Alpha-Hydroxyl Acids, which are used to treat skin disorders such as dermatitis, Acne, Psoriasis and Eczema.

Camel Milk helps to relieve dryness, as its Alpha-hydroxyl acids make the outer layer of the skin thinner and support the dermis lower layer, by making it thick.

Our camels are being raised in a unique camel farm located in the Negev desert, in the most convenient conditions so they'll be able to produce the finest milk without harming its anti-inflammatory benefits.

We have sought inspiration in nature, combining our main ingredient, Camel Milk , along with additional naturally sourced ingredients.

Our team of biochemists, biologists and formulation engineers developed an advanced innovative formula, containing a unique blend of Camel Milk, detoxifying Dead Sea Minerals, relaxing Desert Herbs \ Aloe-Vera , and Natural Oils that help to restore the skin and nourishing it with essential vitamins.

This unique blend of natural ingredients, allows the Wonder Camel to provide our costumers with premium products.

Studies have shown that Camel Milk contains disease-fighting immunoglobulins, enabling penetration of antigens and boosting the effectiveness of our immune system.

It Helps to fight red patches and plaques thanks to its anti-inflammatory qualities known for thousands of years.

Rich in Natural Alpha Hydroxy Acids (AHA), which help revealing new skin cells by exfoliating dead skin from the irritated area.

Vitamins C, A, B, E, and D are naturally plentiful in Camel Milk, this unique mineral & vitamin cocktail is the most powerful anti-aging & antioxidant combination, and helps to fight skin trauma.

The milk has high concentrations of immune-supporting proteins, anti-fungal, anti-bacterial, and anti-viral qualities which fight off inflammation.

The proteins reach the deepest layers of your skin, protect it from UV damage and balance the natural flora, penetrate and stimulate the production of the collagen and leave the skin healthy, younger and firm.

Abundant in Phospholipids content - Phospholipids are key skincare components, as they help hydrating ingredients penetrate the skin, and by that deliver the active ingredients deeper into the skin.

Like any other natural product, there may be some side effects.
Although infrequent, you should test the product before using it.

Sensitivity Test: Spread a thin layer on the inside of the fold of the arm (on the right side of the joint).

After 12 hours, spread again and wait 48 hours.
If there’s no sensitivity (redness, itching, tingling, swelling, etc.), you can use the lotion.

Apply on the skin and gently massage until completely absorbed, can be used several times a day.

The formulas contain carefully selected ingredients.
The Desert Line has been approved and licensed by the Israeli Ministry of Health.

We offer free shipping worldwide- All orders are prepared within 1-2 business days.

The package reaches its destination within 3-7 business days.

Orders are not shipped or delivered on weekends or holidays.

Shipments may be delayed if we are experiencing a high volume of orders. The customer can follow his delivery status using his tracking number.

(The tracking number is provided via email between 1 to 2 business days).

We are offering a full money-back guarantee for all purchases made on the Wonder Camel website.

If you are not satisfied with the product that you have purchased from us, you can get your money back.

You are eligible for full refund on the product within 30 calendar days of your purchase.

After the 30 days, you will no longer be eligible and will not be able to receive a refund.

We believe that a happy customer is a customer that our ointments and creams are helpful for him, which is why we do not want any negativity of unsatisfied customers; therefore, if you are not 100% satisfied and want your money back – you will receive a refund.

The refund does not include the shipping&VAT or any other fee or external payment.

If you have any additional questions or would like to request a refund, feel free to contact us.

It only weighs 250 G.

The most dominate smell in this formula comes from the Eucalyptus oil - which has a very strong smell, the PSO cream is a none perfumed formula.

This cream is for external use only - you should store it in a cool place away from heat and flame. Do not use the product if you have a known sensitivity to one of the ingredients, use this product only for the purpose it was intended and according to the instructions for use. Do not swallow, Avoid contact with the eyes, keep away from children's reach.